Town Total Compounding Center

I have never met a pharmacy like this. I would give them 10 stars. Justin the head pharmacist was so kind as was everyone. How wonderful there are people and places like them in the world. Ellen Atkins , CEO of The Suburban Mono

I have very specific requirements for my medications and Town Total always gets it done. They compound a lot of my medications and make it very easy for me, even though my scripts can be complicated, even for a compounding pharmacy. Everyone there-from the employees who answer phones to the pharmacists- are able to answer all my questions and/or guide me in the right direction. They are knowledgeable and kind. You can feel that you are talking to a person..a kind person who realizes that you have complex needs because you have a complex illness and not someone just going to their job waiting for their workday to be over. I would recommend Town Total to anyone that needed a compounding pharmacy without a second thought.

I love the medicine but i have had the worst customer service. The delivery person had an attitude like she didnt want to do her job. And today 11/19/25 i just got a call for a delivery, again big attitude, like talking to me like I was an idiot. Your company needs to totally amo up your customer service because it is totally unsatisfactory.

I have never had such a personal experience with a pharmacy. They say " Hello Renee" when they answer my call! Great fast, dependable service. They ship with extra care when sending orders that need to be refrigerated. I can't say enough of times... THANK YOU for your kind caring service. I feel like I'm calling someone in my town and you are hours away.

Updated: Following my review, calls, texts and website messages, the owner called me to apologize. With the overhaul of their pharmacy systems they were getting caught up with missed communication. He insisted my refill would be processed and I would have it the next day/today. I have received communication my prescription will be out for delivery. Previous: Up until now, service has been stellar. I have not heard back after calling several times over the course of a few days and getting the same messaging about the issue with their phone and text system as they work to improve things. My texts have gone unanswered even though the automated message said that was the best way to get in touch and someone would be with me shortly. My provider said she sent in my prescription refill on Thursday and it is now almost end of day Monday. My prescription will run out tomorrow. I have also sent a message through their website and used their chat bot to no avail to get in touch with a human, confirm delivery date and pay for the prescription. I am in tears.

I love the medicine but i have had the worst customer service. The delivery person had an attitude like she didnt want to do her job. And today 11/19/25 i just got a call for a delivery, again big attitude, like talking to me like I was an idiot. Your company needs to totally amo up your customer service because it is totally unsatisfactory.

I have never had such a personal experience with a pharmacy. They say " Hello Renee" when they answer my call! Great fast, dependable service. They ship with extra care when sending orders that need to be refrigerated. I can't say enough of times... THANK YOU for your kind caring service. I feel like I'm calling someone in my town and you are hours away.

I have never met a pharmacy like this. I would give them 10 stars. Justin the head pharmacist was so kind as was everyone. How wonderful there are people and places like them in the world. Ellen Atkins , CEO of The Suburban Mono

I have very specific requirements for my medications and Town Total always gets it done. They compound a lot of my medications and make it very easy for me, even though my scripts can be complicated, even for a compounding pharmacy. Everyone there-from the employees who answer phones to the pharmacists- are able to answer all my questions and/or guide me in the right direction. They are knowledgeable and kind. You can feel that you are talking to a person..a kind person who realizes that you have complex needs because you have a complex illness and not someone just going to their job waiting for their workday to be over. I would recommend Town Total to anyone that needed a compounding pharmacy without a second thought.

Updated: Following my review, calls, texts and website messages, the owner called me to apologize. With the overhaul of their pharmacy systems they were getting caught up with missed communication. He insisted my refill would be processed and I would have it the next day/today. I have received communication my prescription will be out for delivery. Previous: Up until now, service has been stellar. I have not heard back after calling several times over the course of a few days and getting the same messaging about the issue with their phone and text system as they work to improve things. My texts have gone unanswered even though the automated message said that was the best way to get in touch and someone would be with me shortly. My provider said she sent in my prescription refill on Thursday and it is now almost end of day Monday. My prescription will run out tomorrow. I have also sent a message through their website and used their chat bot to no avail to get in touch with a human, confirm delivery date and pay for the prescription. I am in tears.